Jo Hyland
About Jo Hyland
Jo Hyland is the Eus Training and Business Adoption Manager at Entain Group, where she has worked since 2019. She has extensive experience in training and development, having held various roles in organizations such as Centrica, Hicom Limited, and Surrey Police.
Work at Entain
Jo Hyland has been serving as the End User Services (EUS) Training and Business Adoption Manager at Entain Group since 2019. In this role, she focuses on developing and implementing training strategies that enhance team performance and promote a positive learning environment. She has a track record of maintaining collaborative relationships with stakeholders and external partners, ensuring the timely delivery of training programs. Her contributions have been integral to the training framework within the organization.
Previous Experience
Before joining Entain, Jo Hyland held several positions in training and business change roles. She worked at Centrica as a Business Change Coordinator for eight months in 2018, and prior to that, she was a Systems Trainer at Hicom Limited from 2016 to 2018. In 2019, she briefly served as an EUS Training Manager at GVC Group and as an End User Services Training Manager at Ladbrokes Coral. Additionally, she worked as a Trainer at DXS UK Limited for six months in 2015. Her diverse experience spans various sectors, enhancing her expertise in training and development.
Education and Expertise
Jo Hyland studied at Trowbridge Technical College, where she achieved a Higher National Certificate (HNC) in Electronic Publication & Illustration from 1995 to 1997. She also obtained a BTEC National Diploma in Interior Design from the same institution between 1985 and 1987. Earlier, she completed her O' Level and GCSE education at John of Gaunt in Trowbridge from 1980 to 1985. Her educational background provides a foundation for her creative approach to training and curriculum development.
Background
Jo Hyland began her career in the training sector after working as a Duty Manager at DC Leisure Management Ltd from 2006 to 2007. She then transitioned to the role of Lead IT Trainer at Surrey Police, where she worked for eight years from 2007 to 2015. This extensive background in training and management has equipped her with the skills necessary to effectively lead training initiatives and foster team development.
Training Philosophy
Jo Hyland is known for her ability to create a dynamic training atmosphere. She focuses on building strong teams and fostering a positive learning environment. Her reputation for being charismatic and energetic contributes to her effectiveness as a trainer. She is also recognized for her creative approach to modifying existing curricula to better meet the needs of participants, ensuring that training programs are relevant and engaging.