Joana Georgieva
About Joana Georgieva
Joana Georgieva is a Senior Gaming Analyst at Entain, where she has worked since 2021 in Gibraltar. She has extensive experience in the gaming industry, having held various roles at companies such as bet365 and BetVictor, as well as customer service positions in the retail sector.
Work at Entain
Joana Georgieva has been employed at Entain since 2021, serving as a Senior Gaming Analyst. In this role, she is responsible for analyzing gaming data and trends to inform business strategies. Prior to her current position, she worked as a Gaming Analyst at Entain from 2019 to 2021. Her tenure at Entain spans a total of three years in Gibraltar, where she has contributed to the company's gaming operations.
Previous Experience in Customer Service
Joana Georgieva has extensive experience in customer service roles. In 2011, she worked as a Customer Service Clerk at multiple locations, including Christmas Tree Shops, Stop & Shop, and CVS Caremark Corporation, all in Orleans, Massachusetts. Each position lasted for approximately three months. This early experience laid the foundation for her customer interaction skills.
Experience in the Gaming Industry
Joana Georgieva has significant experience in the gaming industry, having worked for various companies. She was a Poker Operations Coordinator at bet365 from 2015 to 2017 and later served as a CRM Coordinator for four months in 2018. Additionally, she worked as a Reporting Analyst at BetVictor from 2018 to 2019. Her roles have involved operational coordination, customer relationship management, and reporting analysis.
Educational Background
Joana Georgieva studied at New Bulgarian University, where she earned a Bachelor's degree in Economics and Finance. Her studies spanned from 2008 to 2012, providing her with a solid foundation in economic principles and financial analysis.
Internship Experience
In 2011, Joana Georgieva completed a two-month internship at the Ministry of Finance in Bulgaria. This experience allowed her to gain insight into governmental financial operations and policies, contributing to her understanding of economic frameworks.