Joseph King
About Joseph King
Joseph King serves as the Recruitment Delivery Manager at Entain, where he has worked since 2024. He has over a decade of experience at Coral, where he has held various roles, including Regional Resourcing Advisor and Team Leader in Customer Care.
Work at Entain
Joseph King has been serving as the Recruitment Delivery Manager at Entain since 2024. In this role, he leads a team of eight Talent Acquisition members, focusing on delivering high-quality service to retail customers. His responsibilities include managing external talent pipelines and enhancing the Employee Value Proposition for Ladbrokes Coral. King actively works to reduce key performance indicators such as Time To Offer (TTO) and Cost Per Hire (CPH), ensuring efficient recruitment processes.
Experience at Coral
Joseph King has extensive experience at Coral, where he has held multiple positions since 2011. He began as a Customer Care Advisor from 2011 to 2012, then progressed to Team Leader in Customer Care from 2012 to 2014. Following this, he took on the role of Regional Resourcing Advisor in Stratford, where he has worked for ten years. His long tenure at Coral has allowed him to develop a deep understanding of customer service and recruitment.
Leadership and Team Management
In his current role, Joseph King leads a team of eight Talent Acquisition professionals. He emphasizes the importance of exceptional candidate and stakeholder management. King also collaborates with the Head of Resourcing to analyze recruitment processes, identifying effective methods and demographics to improve overall performance. His leadership is directed towards enhancing the customer journey within the recruitment process.
Education and Training
Joseph King studied at Mayfield School and College from 2000 to 2002. His educational background has contributed to his professional development in recruitment and customer service. The skills acquired during his studies have been instrumental in his career progression within the recruitment sector.