Kamalasekaran Sadhasivam
About Kamalasekaran Sadhasivam
Kamalasekaran Sadhasivam is a Marketplace Manager at Entain in London, UK, where he has worked since 2019. He holds a Bachelor's degree in Information Technology and an MBA, and has received multiple awards for his performance in enhancing customer service operations.
Work at Entain
Kamalasekaran Sadhasivam has been serving as the Marketplace Manager at Entain since 2019. In this role, he supports Customer Service Managers to enhance operations and resolve issues, aiming to provide exceptional customer service. He leads disciplinary meetings to ensure compliance with company standards and regulations. His responsibilities also include ensuring compliance with the Gambling Commission's requirements, maintaining the company's license, and upholding health and safety standards within the marketplace. He has been recognized as the top manager in his area and has received multiple awards from the Entain group for outstanding performance.
Education and Expertise
Kamalasekaran Sadhasivam holds a Bachelor’s Degree in Information Technology from Madurai Kamaraj University, which he completed from 2000 to 2003. He further pursued a Master of Business Administration (M.B.A.) with a focus on Marketing and Finance at the same university from 2005 to 2008. Additionally, he studied French at Alliance francaise in Pondicherry, India, achieving a Diploma in French in 2014. He also studied Dutch at CVO Antwerpen in Belgium, where he completed a Diploma in Dutch Level 2 in 2006. His diverse educational background supports his roles in management and customer service.
Previous Work Experience
Before joining Entain, Kamalasekaran Sadhasivam worked as a Senior Scheduling Analyst at Straive from 2015 to 2019 in London, England. His earlier experience includes a role as a Project Manager at W3 INDUSTRIES NV in Hyderabad, India, where he worked from 2008 to 2010. These positions contributed to his expertise in operations management and scheduling, further enhancing his capabilities in his current role at Entain.
Achievements
Kamalasekaran Sadhasivam has been recognized for his exceptional performance at Entain, receiving multiple awards as the top manager in his area. His achievements reflect his commitment to enhancing customer service operations and maintaining high standards within the marketplace. His leadership in ensuring compliance with regulatory requirements has also contributed to the successful operation of the company.