Kostas Papakonstantinou
About Kostas Papakonstantinou
Kostas Papakonstantinou serves as the Head of CRM, Lifecycles, Passive Markets, and Paid Social at Entain, a position he has held since 2023. He has extensive experience in the gaming industry, having previously worked in various roles at bwin and Entain over several years.
Current Role at Entain
Kostas Papakonstantinou currently serves as the Head of CRM, Lifecycles, Passive Markets, and Paid Social at Entain. He has held this position since 2023, contributing to the company's strategic initiatives in customer relationship management and marketing. His role involves overseeing various aspects of customer engagement and retention across multiple markets.
Previous Experience at Entain
Prior to his current role, Kostas worked at Entain as a CRM Manager for the UK, CEE, Global, and Iberia markets from 2022 to 2023. He also served as the Casino CRM Team Leader, acting as Brand Manager from 2020 to 2022. During his tenure, he focused on enhancing customer experiences and optimizing CRM strategies.
Experience at bwin
Kostas Papakonstantinou has significant experience in the gaming industry, having worked at bwin. He began as a Bookmaking Assistant from 2014 to 2016, followed by a role as Casino CRM Associate from 2016 to 2018. His positions at bwin provided him with foundational knowledge in both bookmaking and casino customer relationship management.
Education and Expertise
Kostas studied at the Technological Educational Institute of Crete, where he earned a Technological degree in Civil Engineering. This educational background has contributed to his analytical skills and problem-solving abilities, which are essential in his current role in CRM and marketing.