Kris Britland
About Kris Britland
Kris Britland is a Commercial Analyst currently employed at Entain in Brisbane, Australia, where he has worked since 2020. He has a diverse professional background that includes roles in sales, customer service, and management across several companies, including Ladbrokes and Vodafone Australia.
Work at Entain
Kris Britland has been employed at Entain as a Commercial Analyst since 2020. In this role, he is responsible for analyzing commercial data and providing insights to support business decisions. His work contributes to the strategic objectives of the organization, which operates in the sports betting and gaming industry. Based in Brisbane, Australia, he has been part of the team for four years.
Previous Experience at Ladbrokes
Prior to his current role, Kris Britland worked at Ladbrokes for five years, from 2012 to 2017. He served as a Customer Service Team Lead, where he managed customer service operations and led a team to enhance customer satisfaction. Following this position, he transitioned to the role of Voice of Customer Manager at Ladbrokes Australia from 2017 to 2020, focusing on gathering and analyzing customer feedback to improve service delivery.
Sales Experience at 1800 Got Junk
Kris Britland worked as a Sales Representative at 1800 Got Junk for ten months in 2013, in the Vancouver, Canada Area. In this position, he was responsible for driving sales and promoting the company's junk removal services. This role provided him with valuable experience in sales and customer interaction.
Education and Expertise
Kris Britland studied at the University of the Sunshine Coast, where he achieved a degree in Early Childhood Education and Teaching from 2007 to 2009. This educational background provided him with foundational knowledge and skills that may contribute to his analytical and customer-focused roles in his professional career.
Career Background in Telecommunications
Before his roles in the gaming and customer service sectors, Kris Britland gained experience in telecommunications. He worked at Telstra as a Credit and Collections Analyst for one year from 2011 to 2012. Additionally, he was employed at Vodafone Australia as an Outbound Business Sales representative from 2009 to 2011, where he focused on sales and customer outreach.