Kutt Niinepuu
About Kutt Niinepuu
Kutt Niinepuu serves as the Head of CRM at Enlabs, bringing extensive experience in customer relationship management and web design. His career spans various roles in multiple companies, showcasing his expertise in CRM tools, graphic design, and customer journey optimization.
Current Role at Entain
Kutt Niinepuu serves as the Head of CRM at Enlabs, a subsidiary of Entain, since 2021. In this role, he oversees customer relationship management strategies and initiatives, focusing on enhancing customer engagement and retention. His position is based in Tallinn, Harjumaa, Estonia, where he leads a team dedicated to optimizing customer journeys and experiences.
Previous Experience in CRM and Design
Prior to his current role, Kutt Niinepuu held various positions at Enlabs, including CRM Executive and Email Developer from 2017 to 2019, and CRM Manager for eight months in 2020. He also worked as a CRM Specialist in Riga, Latvia, from 2019 to 2020. His extensive experience in customer relationship management spans several years and includes a focus on customer segmentation and journey building.
Background in Education
Kutt Niinepuu has a solid educational foundation in information technology and graphic design. He studied at Tallinna Tehnikaülikool, achieving a degree in Information Technology from 1997 to 2000. Additionally, he earned a Bachelor's degree in Graphic Design from Eesti Kunstiakadeemia, where he studied from 2000 to 2006. He also completed his secondary education at Tallinn English College from 1985 to 1997.
Professional Experience in Web Design
Kutt Niinepuu began his career as a web designer at Kala Ruudus, where he worked from 1999 to 2001. He has over 15 years of experience in HTML, CSS, and graphic design, as well as website building for various businesses. His role as Chief Visual Officer at Cognuse from 2012 to 2014 further solidified his expertise in visual communication and design.
Teaching and Mentorship Roles
Kutt Niinepuu contributed to the academic community as a Visiting Lecturer at Eesti Kunstiakadeemia from 2006 to 2008. In this role, he shared his knowledge and experience in design and technology with students, fostering a new generation of professionals in the field.