Liam Darnell
About Liam Darnell
Liam Darnell is a Retail IT Support Analyst with extensive experience in retail management and data operations. He currently works at Entain and has previously held positions at GVC Group and Ladbrokes Coral, where he contributed to the implementation of IT solutions and training in retail environments.
Work at Entain
Liam Darnell has been employed at Entain as a Retail IT Support Analyst since 2020. His role is based in Newham, England, United Kingdom. In this position, he utilizes a variety of technical platforms, including Amelco, Openbet, Service Now, Jira, SCCM, Remote Desktop connection, Kibana, Logz.io, and Postman. He acts as a vital link between the Retail Service Desk and the Project Team, addressing and resolving technical issues related to the Omnia EPoS solution.
Previous Experience at GVC Group
Prior to his current role at Entain, Liam Darnell worked at GVC Group as a Retail IT Support Analyst for one year from 2019 to 2020 in Stratford, London. He also held the position of Retail Data Operations Manager for five months in 2019. His experience at GVC Group contributed to his expertise in retail IT support and data operations.
Career at Ladbrokes Coral
Liam Darnell's career at Ladbrokes Coral spanned multiple roles. He served as a Retail Manager from 2017 to 2018 in Barton-upon-Humber and transitioned to the Retail Projects Team as an EPoS Trainer from 2018 to 2019 in Stratford. Additionally, he worked as a Retail Data Operations professional for five months in 2018. His diverse roles at Ladbrokes Coral enhanced his skills in retail management and technical training.
Background in Retail Management
Liam Darnell has a significant background in retail management, having worked as a Retail Manager at Gala Coral Group Limited from 2007 to 2017 for ten years in Hull, United Kingdom. This extensive experience laid the foundation for his later roles in retail IT support and data operations, allowing him to understand the operational needs of retail environments.
Education and Expertise
Liam Darnell studied at The University of Hull, where he achieved a degree in English and Theatre from 2006 to 2009. His educational background complements his professional experience, providing him with strong communication skills and a unique perspective on the retail industry. His transition from a field-based EPoS Surveyor to a technology-focused role demonstrates his adaptability and commitment to enhancing retail IT operations.