Louise Dent
About Louise Dent
Louise Dent is an Area Manager at Entain, where she has worked since 2004, holding various positions including Marketplace Manager and Customer Service Advisor. She manages a team of 19 across 27 locations and holds a Bachelor's degree in Marketing and Public Relations from the University of Lincoln.
Current Role as Area Manager
Louise Dent currently serves as an Area Manager at Entain, a position she has held since 2018. In this role, she manages a team of 19 direct reports across 27 locations. Her responsibilities include overseeing operations, ensuring compliance with company standards, and driving performance across her area. This position reflects her extensive experience within the organization and her ability to lead teams effectively.
Career Progression at Entain
Louise Dent has had a diverse career at Entain, beginning in 2004 as a Customer Service Assistant. She progressed to various roles, including Manager in Hartlepool and Darlington, and Marketplace Manager in Middlesbrough. She also served as a Seconded Area Manager in both Durham and Oxford. Her career at Entain spans nearly two decades, showcasing her adaptability and growth within the company.
Education and Expertise
Louise Dent studied at the University of Lincoln, where she earned a Bachelor's degree in Marketing and Public Relations from 2004 to 2006. This educational background has equipped her with the skills necessary for her roles in management and customer service within the gaming and entertainment industry.
Experience in Customer Service
Louise Dent has a solid foundation in customer service, having worked as a Customer Service Advisor and Assistant at Entain from 2004 to 2008. These roles provided her with essential skills in customer relations and service delivery, which have been instrumental in her subsequent managerial positions.
Long-Term Commitment to Entain
Louise Dent has been with Entain since 2004, demonstrating a long-term commitment to the organization. Her extensive tenure reflects her dedication and loyalty, as well as her ability to adapt to various roles and responsibilities within the company.