Marina Davidova
About Marina Davidova
Marina Davidova serves as the Head of Customer Service for Enlabs, a position she has held since 2021. With a background in customer operations and management, she has accumulated extensive experience in various roles across multiple companies in Latvia and the UK.
Current Role at Entain
Marina Davidova serves as the Head of Customer Service for Enlabs at Entain. She has held this position since 2021 and has been instrumental in overseeing customer service operations in Riga, Latvia. Her role involves managing customer interactions and ensuring high standards of service delivery.
Previous Experience in Customer Operations
Prior to her current role, Davidova worked at Tele2 Shared Service Center as the Group Customer Operations Manager for Performance Management from 2016 to 2017. In this capacity, she focused on enhancing customer operations and performance metrics in Riga, Latvia. She also served as Client & Partner Manager for the Baltics and Croatia at the same company during the same period.
Career Background in Management
Davidova has a diverse background in management roles across various sectors. She was the Commercial Manager at Stanhay Webb Ltd in Grantham, UK, from 2007 to 2012. Additionally, she worked as a Senior Project Manager at Runway > Your Outsourcing Partner from 2004 to 2007, managing projects across Estonia, Latvia, and Lithuania.
Educational Background
Marina Davidova completed her Bachelor's degree in Finance and Financial Management Services at RISEBA University from 1998 to 2002. This educational foundation has supported her career in customer service and management roles.