Michael Carter
About Michael Carter
Michael Carter is a High Value Casino & Sports Development Manager with extensive experience in the gambling industry, currently working at Entain since 2018 and previously at Tabcorp. His career includes leadership roles at various companies, showcasing his expertise in managing high-value clients and team operations.
Work at Entain
Michael Carter has been employed at Entain (formerly GVC) as the High Value Casino & Sports Development Manager since 2018. In this role, he focuses on managing high-value clients within the casino and sports betting sectors. His position involves developing strategies to enhance client engagement and retention, particularly for VIP clients. Carter's tenure at Entain has contributed to the company's growth in the high-stakes gambling market.
Current Role at Tabcorp
In addition to his role at Entain, Michael Carter has worked at Tabcorp since 2017 as the VIP Manager (Client Services Manager) for TABcorp - Sun Bets. His responsibilities include overseeing client services for high-value customers, ensuring a premium experience for VIP clients. This dual role at both Entain and Tabcorp highlights his expertise in client management within the gambling industry.
Background in Gambling Industry
Michael Carter has a comprehensive background in the gambling industry, having held various positions across multiple organizations. He worked at Betfair as a Telbet Broker Team Leader and later as an Inplay Trading Team Leader. His experience also includes roles at London Clubs International, where he served as a Relief Manager and Assistant Cashdesk Manager. This extensive career path has provided him with a diverse skill set in both casino operations and exchange betting.
Education and Expertise
Michael Carter studied at London Metropolitan University, where he earned a BA in Philosophy from 1993 to 1996. He also attended the University of North London, achieving an Hons BA in Philosophy. His educational background has contributed to his analytical skills and ability to manage high-value client relationships effectively. Carter's expertise in high-value client management is evident through his roles that focus on VIP clients and high-stakes transactions.
Leadership Experience
Michael Carter has demonstrated strong leadership capabilities throughout his career in the gambling industry. He has held multiple team leader positions, including Customer Service Team Leader & VIP Client Services at Tabcorp and various leadership roles at Betfair. His experience in team management reflects his ability to lead and develop teams in high-pressure environments, contributing to operational success in the organizations he has worked for.