Nathan Ponce De Leon
About Nathan Ponce De Leon
Nathan Ponce De Leon is a Customer Protection Analyst currently working at Entain in Gibraltar. He has extensive experience in the financial services industry, having held various roles including Company Administrator at Fiduciary Management Limited and STM Group PLC.
Work at Entain
Nathan Ponce De Leon has been employed at Entain as a Customer Protection Analyst since 2022. His role focuses on ensuring customer safety and compliance within the organization. Located in Gibraltar, he has contributed to the company's commitment to maintaining high standards of customer protection in the gaming and betting industry.
Previous Experience in Financial Services
Prior to his current position, Nathan worked at STM Group PLC as a Company Administrator from 2018 to 2021. His responsibilities included managing administrative tasks that supported the company's operations in the financial services sector. Before that, he spent eight years at Fiduciary Management Limited in a similar role from 2010 to 2018.
Technical Background and Skills
Nathan possesses a solid background in information technology, which enhances his effectiveness in customer protection. His technical expertise supports his analytical skills in identifying and mitigating risks associated with customer interactions. Additionally, he has strong negotiation and teamwork skills, essential for collaboration in the financial services environment.
Education and Language Proficiency
Nathan studied at Bayside School in Gibraltar from 2003 to 2007. His education provided a foundation for his career in customer protection and financial services. He is fluent in Spanish, which allows him to communicate effectively with a diverse range of clients and colleagues, further enhancing his professional capabilities.
Early Career at Toyota
In 2010, Nathan briefly worked as a Warehouse Technician at Toyota for four months. This early experience contributed to his understanding of operational processes and teamwork, which are valuable in his subsequent roles in customer protection and administration.