Nikesh Bhattarai
About Nikesh Bhattarai
Nikesh Bhattarai is a customer service professional currently working at Entain in London. He has a background in computer science and holds dual AWS certifications, with previous experience in various roles including cloud support and retail.
Work at Entain
Nikesh Bhattarai has been employed at Entain as a Customer Service representative in the retail sector since 2023. His role involves direct interaction with customers, where he demonstrates expertise in showcasing betting terminals and gaming machines. This engagement is aimed at enhancing customer experience and satisfaction. His contributions have been significant in maintaining high shop standards and achieving defined targets within the retail environment.
Previous Experience in Customer Service
Prior to his current role, Nikesh worked at Genese Solution as a Cloud Support Engineer for three months in 2023. This position was based on-site in Plymouth, England. He also has experience in the hospitality industry, having worked as a Barista at EL&N London from 2022 to 2023 for eight months, and as Front Of House staff at Nando's UK & IRE from 2021 to 2022 for one year in South Ruislip, England.
Education and Expertise
Nikesh Bhattarai holds a BSc(Hons) in Computer Science from the University of Hertfordshire, where he studied from 2021 to 2022. He also completed a Higher National Diploma in Computer Science at Uxbridge College from 2019 to 2021. His educational background is complemented by dual AWS certifications: AWS Certified Solution Architect - Associate and AWS Certified Developer - Associate, showcasing his technical proficiency in cloud computing.
Achievements in Retail
In his retail roles, Nikesh has consistently achieved and exceeded defined targets, which has contributed to maintaining high standards in the shops where he has worked. His ability to engage customers effectively has been a key factor in enhancing customer interaction and satisfaction in various retail environments.
High School Education
Nikesh completed his high school education at Glacier High School, where he focused on Science from 2017 to 2019. This foundational education has supported his subsequent studies in Computer Science and his career development.