Nirav Suratwala
About Nirav Suratwala
Nirav Suratwala is a Customer Service Manager at Entain, where he has worked since 2020. He has a diverse background in customer service and financial risk management, with previous roles at Gala Coral Group, Orange Nutraceutical, and HDFC Standard Life Insurance Co. Ltd.
Work at Entain
Nirav Suratwala has been serving as a Customer Service Manager at Entain since 2020. In this role, he focuses on ensuring compliance with anti-money laundering regulations during customer interactions. He also emphasizes educating customers about responsible gambling practices, contributing to a safer gaming environment.
Previous Experience at Gala Coral Group
Before joining Entain, Nirav Suratwala worked as an Assistant Manager at Gala Coral Group from 2011 to 2012. His tenure at this company lasted for one year and took place in Preston Road, London. This position provided him with valuable experience in customer service management within the gaming industry.
Career at Orange Nutraceutical
Nirav Suratwala held the position of Executive Administration at Orange Nutraceutical from 2014 to 2017. During this three-year period in Ahmedabad, Gujarat, India, he was involved in various administrative tasks that supported the company's operations.
Educational Background
Nirav Suratwala has a strong educational foundation in business and finance. He earned an MBA in Financial Risk Management from London Metropolitan University, studying from 2008 to 2010. Prior to that, he completed an MBA in Marketing Management at Gujarat University from 2002 to 2004. Additionally, he holds a B.B.A. in Marketing Management from South Gujarat University, which he completed from 1999 to 2002.
Experience in Sales and Retail
Nirav Suratwala has a diverse work history that includes a role as Sales Development Manager at HDFC Standard Life Insurance Co. Ltd from 2006 to 2007 in Navsari, Gujarat, India. He also worked as a Retail Operative at Primark Stores Ltd from 2009 to 2011 in Ealing Broadway, London. These positions contributed to his expertise in customer service and sales management.