Pascale Ntsam
About Pascale Ntsam
Pascale Ntsam is a Customer Service Manager with extensive experience in customer service and management roles. Currently, she works at ACCESS PARTNERS as an Executive Assistant and has held various positions in companies such as Entain and Sales Events LLC.
Current Role at ACCESS PARTNERS
Pascale Ntsam serves as an Executive Assistant at ACCESS PARTNERS, a position she has held since 2023. In this role, she is responsible for providing administrative support and ensuring efficient operations within the organization. Her experience in customer service and management contributes to her effectiveness in this position.
Experience at Entain
Pascale Ntsam has been with Entain since 2016, where she currently holds the position of Customer Service Manager. Over her tenure of eight years, she has developed expertise in managing customer service operations and enhancing client satisfaction. Prior to her current role, she worked as a Senior Management Assistant at Entain for seven years, where she supported senior management in various administrative capacities.
Previous Employment at Sitel Group
Before her current role at Entain, Pascale worked at Sitel Group as a Customer Service Manager from 2020 to 2021. During her time there, she focused on improving customer interactions and service delivery, contributing to the overall success of the customer service team.
Educational Background
Pascale Ntsam holds a Master's degree in International Trade & Commercial Law from the University of Essex, which she completed from 2019 to 2022. Additionally, she earned a Bachelor of Laws (LLB) from BPP Law School, where she studied from 2015 to 2019. Her educational background provides her with a strong foundation in legal principles and commercial practices.
Early Career Experience
Pascale began her career as an Intern at Cleary and Co. in 2015, where she gained valuable insights into the legal field during her two-month internship. She also worked as a Sales Assistant at Sales Events LLC from 2013 to 2015 in London, which helped her develop skills in sales and customer engagement.