Patrick Hansen
About Patrick Hansen
Patrick Hansen is a Chatbot Technician at Entain, where he has worked since 2020 in Gibraltar. He previously served as a Customer Retention Agent at GVC Group from 2018 to 2020 and holds a Bachelor's degree in Computer Science from Sotogrande International School.
Work at Entain
Patrick Hansen has been employed at Entain since 2020, serving as a Chatbot Technician. In this role, he is responsible for developing and maintaining chatbot systems that enhance customer interaction and support. His work contributes to improving user experience and operational efficiency within the company. Patrick has been part of the team for four years, working from the Gibraltar office.
Previous Experience at GVC Group
Before joining Entain, Patrick Hansen worked at GVC Group as a Customer Retention Agent from 2018 to 2020. In this position, he focused on strategies to retain customers and improve satisfaction. His experience at GVC Group provided him with valuable insights into customer service and engagement, which he applies in his current role.
Education in Computer Science
Patrick Hansen studied at Sotogrande International School, where he completed his education from 2010 to 2016. He further pursued a Bachelor's degree in Computer Science at the same institution, studying from 2010 to 2018. This educational background equipped him with the technical skills necessary for his role as a Chatbot Technician.