Praveen Gaikwad
About Praveen Gaikwad
Praveen Gaikwad is a Customer Service Manager at Entain, with prior experience at Four Seasons Hotels and Resorts and Taj Hotels. He holds a Master's degree in Strategic Marketing from Cranfield University and a BSc in Tourism and Development from Indira Gandhi National Open University.
Work at Entain
Praveen Gaikwad has been serving as a Customer Service Manager at Entain since 2021. In this role, he is responsible for overseeing customer service operations and ensuring high levels of customer satisfaction. His position is based in Milton Keynes, England, where he has contributed to the company's commitment to providing quality service to its clients.
Previous Experience at Four Seasons Hotels and Resorts
Before joining Entain, Praveen Gaikwad worked at Four Seasons Hotels and Resorts as an Associate from 2019 to 2021. His tenure at the Bengaluru location allowed him to gain valuable experience in the hospitality industry, focusing on customer service and operational excellence.
Education and Expertise
Praveen Gaikwad is pursuing a Master's degree in Strategic Marketing at Cranfield University, which he began in 2021. He previously earned a Bachelor of Science in Tourism and Travel Services Management from Indira Gandhi National Open University, completing his studies from 2016 to 2019. His educational background provides him with a solid foundation in marketing and tourism.
Internship at Taj Hotels
In 2017, Praveen Gaikwad completed a three-month internship at Taj Hotels in New Delhi. This experience allowed him to develop practical skills in the hospitality sector and gain insights into customer service practices within a leading hotel chain.
Early Education at The Army Public School
Praveen Gaikwad completed his early education at The Army Public School. This foundational education has contributed to his personal and professional development, preparing him for future academic and career pursuits.