Richard Kelley
About Richard Kelley
Richard Kelley is a Customer Sales Advisor at Entain in Claremorris, County Mayo, Ireland, where he has worked since 2020. He has extensive experience in the hospitality and sales sectors, having held various roles in Leeds and York, England, prior to his current position.
Work at Entain
Richard Kelley has served as a Customer Sales Advisor at Entain since 2020. He is based in Claremorris, County Mayo, Ireland. In this role, he engages with customers to provide assistance and support, contributing to the overall customer experience. His tenure at Entain spans four years, during which he has developed skills relevant to customer service and sales.
Previous Experience in Hospitality
Before joining Entain, Richard Kelley accumulated extensive experience in the hospitality sector. He worked as a Bartender at Sela Bar in Leeds from 2016 to 2017. Additionally, he served as an Assistant Manager at Mitchells & Butlers PLC for eight years, from 2008 to 2016, also in Leeds. His roles in these establishments involved direct customer interaction and management responsibilities.
Operations Management Background
Richard Kelley held the position of Operations Manager at LWC Drinks Yorkshire from 2017 to 2020. This role involved overseeing operations and ensuring efficient service delivery. His experience in operations management contributed to his understanding of business processes and customer service dynamics.
Early Career in Food and Beverage Service
Richard's early career included working as a Waiter and Bar Server at Middlethorpe Hall & Spa from 2016 to 2017. This position provided him with foundational experience in the food and beverage industry, focusing on customer service and hospitality.