Rihards Polis
About Rihards Polis
Rihards Polis serves as the Head of VIP Enlabs at Entain in Riga, Latvia, a position he has held since 2017. He has a background in VIP management and customer support, with previous roles at Jackpotjoy Group and Betfair.
Work at Entain
Rihards Polis has served as the Head of VIP Enlabs at Entain since 2017. In this role, he oversees VIP operations within the organization, focusing on enhancing customer experience and engagement for high-value clients. His tenure at Entain has spanned over seven years, during which he has contributed to the growth and development of VIP services in Riga, Latvia.
Previous Experience in VIP Management
Before joining Entain, Rihards Polis worked at Jackpotjoy Group as a VIP Manager from 2016 to 2017. His responsibilities included managing relationships with VIP customers and implementing strategies to enhance their experience. Additionally, he served as the Host of VIP Operations at Mansion Group Limited for six months in 2015, where he focused on customer engagement and service delivery.
Education and Expertise
Rihards Polis holds a Bachelor of Arts in International Relations and Sociology from the University of Malta, where he studied from 2011 to 2015. He also completed a Certificate in Foundation Studies in Social Sciences at the same university from 2010 to 2011. His educational background provides him with a solid foundation in understanding social dynamics and customer relations.
Early Career in Retail and Customer Support
Rihards Polis began his career as a Sales Assistant at adidas in Latvia from 2008 to 2010. He later transitioned to the gaming industry, working as a Customer Support Advisor at Betfair from 2014 to 2015. These roles helped him develop essential skills in customer service and sales, which he later applied in his VIP management positions.
High School Education
Rihards Polis completed his high school education at Āgenskalns Gymnasium from 2007 to 2010. This foundational education set the stage for his future academic and professional pursuits.