Sachin P.
About Sachin P.
Sachin P. is a Marketing Delivery & Operations Manager at Entain in London, where he has worked since 2021. He specializes in managing CRM communications and providing training on Scrum methodologies, drawing on his extensive background in customer service and business analysis.
Work at Entain
Currently, Sachin P. serves as the Marketing Delivery & Operations Manager at Entain, a position he has held since 2021. In this role, he manages the delivery operations for CRM communications, which include Email, Push, and SMS. He focuses on developing personalized communications to enhance customer engagement. Additionally, he is responsible for budgeting marketing operations platforms across various channels, including Social, Programmatic, and CRM. His previous role at Entain was as a Business Analyst/Scrum Master from 2020 to 2021.
Education and Expertise
Sachin P. earned a Bachelor's degree in Mechanical Engineering from Mumbai University, where he studied from 2009 to 2012. His educational background provides a strong foundation for his analytical skills and understanding of engineering principles, which he applies in his marketing operations role. He also provides training and guidance on best practices for Scrum methodologies and marketing operations to his team members.
Background
Before joining Entain, Sachin P. worked at Godrej & Boyce Mfg. Co. Ltd. for a total of seven years. He initially served as a Customer Service Manager from 2012 to 2017, where he developed skills in customer relations and service management. He then transitioned to the role of Business Analyst from 2017 to 2019, where he focused on data analysis and business strategy.
Achievements
In his current role at Entain, Sachin P. prepares reports and presentations for management and clients, ensuring effective communication of project progress and outcomes. He conducts market research to identify marketing trends and opportunities, recommending changes to marketing strategies as necessary. His contributions to marketing operations have been instrumental in enhancing the effectiveness of CRM communications.