Saif Mohammed
About Saif Mohammed
Saif Mohammed serves as the Global HR Knowledge & Content Solutions Lead at Entain, where he has worked since 2022. He has a diverse background in knowledge management and engineering, with previous roles at companies such as IBM, GE, and HSBC.
Work at Entain
Saif Mohammed serves as the Global HR Knowledge & Content Solutions Lead at Entain, a position he has held since 2022. In this role, he is responsible for overseeing the development and management of HR knowledge and content solutions on a global scale. His expertise in knowledge management and data-driven project delivery supports the company's HR initiatives and enhances organizational effectiveness.
Previous Experience
Prior to his current role, Saif Mohammed worked at Home Group as the Manager of Knowledge Management for six months in 2021. He also held various positions at IBM, including Senior Knowledge Manager, Global Knowledge Management Lead, and Knowledge Analyst, accumulating a total of seven years of experience in knowledge management. His earlier career includes roles at HSBC Global Technology India and GE, where he developed skills in customer service and process development.
Education and Expertise
Saif Mohammed earned a Bachelor of Engineering (BEng) in Instrumentation & Control Engineering from Jawaharlal Nehru Technological University Hyderabad (JNTUH) between 2003 and 2007. He is currently pursuing a Level 5 qualification in Human Resources Management and Services from CIPD Qualifications, expected to complete in 2025. His educational background supports his strong expertise in IT, data communications, and software/database administration.
Achievements in Knowledge Management
Throughout his career, Saif Mohammed has been recognized for his leadership in analytical, research, and data management procedures. He has demonstrated the ability to manage multiple data-driven projects under tight deadlines, showcasing his time management skills. His adeptness in utilizing knowledge management methodologies and technologies has led to quantifiable process improvements across various organizations.
Background in Customer Service and Improvement
Saif Mohammed's early career included a role as Customer Service Team Lead at HSBC Global Technology India, where he developed skills in customer service management. He later served as Service Improvement Manager - Knowledge Management at the Department of Health and Social Care for 11 months in 2021-2022. This experience contributed to his comprehensive understanding of service improvement in knowledge management contexts.