Saskia Pickett
About Saskia Pickett
Saskia Pickett is a Customer Service Manager at Entain in London, specializing in client rapport and employee training within the real estate sector. She holds a Bachelor's degree in Business Administration and Management and has experience in the hospitality industry.
Work at Entain
Saskia Pickett has been employed at Entain as a Customer Service Manager since 2019. In this role, she oversees customer service operations, ensuring high standards of client interaction and support. Her position involves managing a team and implementing training programs to enhance service delivery. Based in London, England, she has contributed to the company's commitment to providing excellent customer experiences.
Education and Expertise
Saskia Pickett studied at Southern Consortium, where she focused on Business, Sociology, and English Literature, achieving A Levels from 2015 to 2017. She also attended South Consortium, earning an AS Level in Economics from 2015 to 2016. Currently, she is pursuing a Bachelor's degree in Business Administration and Management at Arden University, expected to complete in 2024. Her educational background supports her expertise in client rapport and employee training, essential skills in the real estate sector.
Background
Before joining Entain, Saskia Pickett worked at Shoreditch Bar Group as Bar Staff and Supervisor from 2018 to 2019. This experience provided her with valuable skills in customer service and team management. Her diverse work history has contributed to her ability to handle various customer interactions effectively.
Skills and Competencies
Saskia possesses strong skills in Microsoft Office, which are crucial for managing customer service operations. Her proficiency in these tools aids in data management, reporting, and communication within her role. Additionally, her expertise in client rapport and employee training enhances her effectiveness as a Customer Service Manager.