Sayli Gaikwad
About Sayli Gaikwad
Sayli Gaikwad is a Deputy Manager in Customer Service at Entain in Oxford, England, with a strong background in engineering and business management. She has diverse experience in various roles, including business development, research analysis, and content development, and has participated in several academic and professional initiatives.
Work at Entain
Sayli Gaikwad has been serving as the Deputy Manager of Customer Service at Entain since 2021. In this role, she is responsible for overseeing customer service operations and ensuring high standards of service delivery. Her tenure at Entain has lasted for three years, during which she has contributed to enhancing customer satisfaction and operational efficiency in the organization, based in Oxford, England.
Education and Expertise
Sayli Gaikwad holds a Bachelor of Engineering (BE) degree in Production - Sales and Marketing Management from Shivajirao S Jondhale College of Engineering, which she completed from 2013 to 2017. She further pursued a Master of Science (MS) in International Business Management - Marketing at Oxford Brookes University, graduating in 2021. Additionally, she earned a Master's degree in Emotional Intelligence and Human Relations - Corporate Strategy and Business Communications from the University of Mumbai from 2018 to 2020. Her educational background reflects a strong foundation in engineering, business management, and marketing.
Professional Experience
Prior to her current role at Entain, Sayli Gaikwad gained diverse professional experience. She worked as a Business Development Intern at Future Sharp Skills Limited for two months in 2019 and served as a Process Planner at Siemens for five months in 2016-2017. Additionally, she held the position of General Manager Research Analyst at Expertrons for two months in 2020 and worked as a Content Developer at the University of Mumbai for two years from 2018 to 2020. She also acted as a Class Representative at Oxford Brookes University for 11 months.
Achievements and Contributions
Sayli Gaikwad participated in the London Consulting Summit in 2021, demonstrating her expertise in consulting and strategic thinking. She has also been involved in the academic community, attending the 103rd Indian Science Congress and participating in the Indian International Model United Nations, which reflects her interest in diplomacy and international relations. Furthermore, she contributed to the Mumbai Film Festival by writing a story and screenplay, showcasing her creative skills.
Certifications and Skills Development
Sayli Gaikwad has completed several certifications that enhance her professional skill set. These include certifications in Business Analytics, E-mail and Social Media Marketing, and Leadership Skills. She has also engaged in practical sessions of Neuro-Linguistic Programming at the Institute of Clinical Hypnosis and Related Sciences, indicating her commitment to continuous professional development and advanced communication techniques.