Shauna Mckenna
About Shauna Mckenna
Shauna Mckenna is a Marketplace Manager at Entain, where she has worked since 2015. She studied Culinary Arts at the University of West London and has experience in compliance auditing and management.
Work at Entain
Shauna Mckenna has been employed at Entain since 2015, serving as a Marketplace Manager. In this role, she is responsible for overseeing marketplace operations and ensuring compliance with industry regulations. Her tenure at Entain has spanned over nine years, during which she has contributed to various initiatives aimed at enhancing operational efficiency and customer satisfaction.
Education and Expertise
Shauna Mckenna studied at the University of West London, where she completed a program in Cooking and Related Culinary Arts from 2011 to 2012. In addition to her culinary education, she completed an Advanced Level 2 SM to AM course in 2018, which further developed her skills in management and compliance within the retail sector.
Background
Before joining Entain, Shauna Mckenna worked at Muswell Hill Golf Club as Front of House from 2014 to 2016. This role involved managing customer interactions and ensuring a high level of service in a hospitality setting. Her experience in the hospitality industry has contributed to her strong customer service skills.
Achievements
In 2018, Shauna Mckenna was recognized for her performance as a London Compliance Auditor for both Ladbrokes and Coral retail shops. She received the Shop Manager of the Year North London award in the same year, highlighting her effective management and compliance oversight in the retail environment.