Silvia Watzinger
About Silvia Watzinger
Silvia Watzinger is a Senior Project Manager at Entain in Vienna, Austria, where she has worked since 2022. With a strong background in customer service and project management, she has held various roles in the gambling and casinos industry since 2017.
Work at Entain
Silvia Watzinger has been employed at Entain since 2017, progressing through various roles to her current position as Senior Project Manager, which she has held since 2022. In her tenure at Entain, she has focused on customer service-related initiatives, demonstrating her expertise in customer experience management. Prior to becoming Senior Project Manager, she served as Customer Service Project Manager and Customer Experience Project Manager, among other roles. Her work at Entain has allowed her to develop a strong background in the gambling and casinos industry.
Education and Expertise
Silvia Watzinger holds a Master's degree in Human Resources Management from Academia de Studii Economice din București, which she completed from 2008 to 2010. She also earned a Bachelor's degree from Universitatea „Politehnica” din Timișoara in Communication and Foreign Languages, studying from 2005 to 2008. Her educational background supports her expertise in project management and customer service, complemented by her experience in training delivery.
Background
Silvia Watzinger began her professional journey with various roles in customer service and project management. She worked as a Trainee in the PR & Marketing Department at Continental in 2006 and later at the European Institute of Romania in 2007. Her experience includes positions at Avon Cosmetics and Kapsch TrafficCom AG, where she held roles such as Client Service Representative and Enforcement Project Manager. This diverse background has contributed to her comprehensive understanding of customer service and project management.
Achievements
Throughout her career, Silvia Watzinger has demonstrated a strong ability to manage flexible schedules, an essential skill for her role as Senior Project Manager. Her various positions at Entain highlight her commitment to enhancing customer service and experience management. She has successfully transitioned through multiple roles within the company, showcasing her adaptability and dedication to her professional development in the gambling and casinos industry.