Srinivas Munja
About Srinivas Munja
Srinivas Munja is a Customer Service Manager at Entain in London, England, where he has worked since 2023. He holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Vaagdevi College of Engineering and a Master's degree in Computer Software Engineering from the University of Hertfordshire.
Work at Entain
Srinivas Munja has been serving as a Customer Service Manager at Entain since 2023. In this role, he is responsible for overseeing customer service operations and ensuring a high level of customer satisfaction. His position is based in London, England, where he has been contributing to the company's objectives for one year.
Education and Expertise
Srinivas Munja holds a Bachelor's of Technology (B.Tech) in Electrical, Electronics and Communications Engineering from Vaagdevi College of Engineering, which he completed from 2014 to 2018. He further advanced his education by obtaining a Master's degree in Computer Software Engineering from the University of Hertfordshire, where he studied from 2020 to 2022. This educational background provides him with a solid foundation in both engineering and software development.
Background
Prior to his current role at Entain, Srinivas Munja worked at Tesco as a Customer Assistant from 2022 to 2023. In this position, he gained valuable experience in customer service and retail operations, which has contributed to his skills in managing customer interactions effectively.
Career Progression
Srinivas Munja's career has progressed from a Customer Assistant role at Tesco to a Customer Service Manager at Entain within a short span of time. This trajectory reflects his ability to adapt and grow in the customer service sector, leveraging his educational qualifications and prior experience.