Stefano Galasso
About Stefano Galasso
Stefano Galasso is a BI Analyst at Entain in Gibilterra, where he has worked since 2022. He has a diverse background in customer operations and technical support, with previous roles at 888holdings and Mercedes-Benz Roma.
Work at Entain
Stefano Galasso has been employed as a BI Analyst at Entain since 2022, contributing to the company's operations in Gibilterra. In this role, he develops Financial KPI reports using Power BI, which are reviewed by the Executive team. He utilizes abstract thinking and problem-solving skills to identify business opportunities and address challenges within the organization. Additionally, he proposes innovative ideas for data presentation and adoption, enhancing the overall analytical capabilities of Entain.
Previous Experience at 888holdings
Before joining Entain, Stefano Galasso worked at 888holdings in various roles from 2019 to 2022. Initially, he served as an Italian Customer Operations Representative for one year. He then transitioned to a Fraud Analyst position, where he worked for two years. Additionally, he held the role of Italian VIP Customer Operations Representative for six months in 2020. His experience at 888holdings provided him with a solid foundation in customer operations and fraud analysis.
Education and Expertise
Stefano Galasso pursued his education at Alma Mater Studiorum - Università di Bologna, studying Scienze Motorie from 2007 to 2013. He also studied at the University of Tartu, focusing on Sport ed esercizio fisico during an Erasmus program from 2008 to 2009. His academic background equips him with knowledge relevant to both sports science and physical education, complementing his analytical skills in his professional roles.
Technical Support Experience
Stefano Galasso has a diverse background in technical support, having worked at Teleperformance Hellas in 2014 for six months, where he provided support for Apple IOS and Apple OSX. Additionally, he served as a Technical Support Specialist at Alstom Transport from 2004 to 2007 for three years. These roles contributed to his problem-solving abilities and technical expertise, which he applies in his current position.
Early Career at Mercedes-Benz and Alstom
Stefano Galasso began his career at Mercedes-Benz Roma as a Post Sales representative from 2002 to 2003. He later worked at Alstom Transport as a Technical Support Specialist from 2004 to 2007. These early experiences provided him with a foundation in customer service and technical support, which have been beneficial in his subsequent roles in the gaming and analytics sectors.