Steve Humphries
About Steve Humphries
Steve Humphries serves as the Central Operations & Retail Marketing Director at Entain, a position he has held since 2017. With extensive experience in marketing and operations, he has previously worked in various leadership roles at Gala Coral Group and Scottish and Newcastle.
Work at Entain
Steve Humphries has served as the Central Operations & Retail Marketing Director at Entain since 2017. In this role, he is responsible for overseeing operational strategies and marketing initiatives within the retail sector. His tenure at Entain has been marked by a focus on enhancing customer engagement and operational efficiency. He operates from the company's Stratford location, contributing to the overall growth and development of the brand.
Previous Experience at Gala Coral Group
Prior to joining Entain, Steve Humphries held multiple positions at Gala Coral Group. He worked as the Head of Customer Experience from 2008 to 2010, focusing on improving customer satisfaction. He later served as Central Operations Director from 2011 to 2014, where he managed operational processes. Additionally, he was the Head of Retail Marketing from 2004 to 2008, contributing to marketing strategies that enhanced brand visibility.
Background in Retail Marketing
Steve Humphries has a solid background in retail marketing, having worked as the Retail Marketing Manager at Scottish and Newcastle from 2000 to 2004. His experience in this role provided him with a strong foundation in marketing strategies and consumer engagement, which he later applied in various leadership roles at Gala Coral Group and Entain.
Education and Expertise
Steve Humphries studied at Central St Martins in London, which is known for its focus on creative disciplines. He also attended St. Edwards C of E for his earlier education. His academic background, combined with significant expertise in marketing and operations, enables him to approach leadership challenges with a diverse perspective. He has a proven track record in strategic planning, brand development, and change management.
Leadership and Change Management
Steve Humphries thrives on delivering results and driving change within organizations. His experience in various leadership roles has equipped him with the skills to lead teams effectively and implement strategic initiatives. He has demonstrated the ability to work independently as well as collaboratively, ensuring that operational goals are met while fostering a positive work environment.