Suzan Joachim
About Suzan Joachim
Suzan Joachim is a CRM Operations Associate currently working at Entain in Hyderabad, India. She has a background in marketing and operations, with previous roles at ICICI Prudential Life Insurance Company Limited and a solid educational foundation from Vignana Jyothy Institute of Management and Loyola Academy.
Current Role at Entain
Suzan Joachim holds the position of CRM Operations Associate at Entain. She has been with the company since 2020, contributing to the organization for four years. Her role involves managing customer relationship management operations, focusing on enhancing customer engagement and satisfaction.
Previous Experience at ICICI Prudential Life Insurance
Suzan Joachim has significant experience at ICICI Prudential Life Insurance Company Limited. She started as a Business Trainee in 2018, where she worked for one year in the Hyderabad Area. Following this role, she advanced to Senior Agency Manager in 2019, serving for seven months. Her tenure at ICICI Prudential provided her with valuable insights into the insurance sector.
Education and Qualifications
Suzan Joachim completed her Post Graduate Diploma in Management (PGDM) with a focus on Marketing and Operations at Vignana Jyothy Institute of Management from 2016 to 2018. Prior to this, she earned a Bachelor of Science (BSc) degree in Agriculture and Agriculture Operations from Loyola Academy, studying from 2014 to 2016. Her educational background supports her expertise in operations and management.
Academic Involvement at Vignana Jyothy Institute of Management
During her time at Vignana Jyothy Institute of Management, Suzan Joachim was actively engaged as a student from 2016 to 2018. The institute is approved by AICTE and accredited by NBA and NAAC, providing her with a robust academic foundation in management principles.