Suzanne Young
About Suzanne Young
Suzanne Young is a Senior Compliance Manager - Digital at Entain, with a background in the gaming industry that includes roles at BetVictor as Contact Center Manager and Safer Gambling Manager. She is recognized for her reliability, problem-solving skills, and ability to thrive in high-pressure environments.
Work at Entain
Suzanne Young has been serving as the Senior Compliance Manager - Digital at Entain since 2021. In this role, she is responsible for overseeing compliance measures within the digital sector of the organization. Her position requires a thorough understanding of regulatory frameworks and the ability to implement effective compliance strategies. Young's experience in the gaming industry equips her to navigate the complexities of compliance in a fast-paced environment.
Previous Experience at BetVictor
Prior to her current role at Entain, Suzanne Young worked at BetVictor for a total of six years in two key positions. From 2009 to 2015, she served as the Contact Center Manager, where she managed customer interactions and ensured service quality. Following this, she took on the role of Safer Gambling Manager from 2015 to 2021, focusing on promoting responsible gambling practices and leading a team dedicated to this mission.
Education and Expertise
Suzanne Young completed her education at Parklands High School, where she studied from 1991 to 1996. Her academic background laid the foundation for her career in the gaming industry. Young has developed expertise in compliance management, customer service, and safer gambling practices, which are critical in her roles within the industry.
Professional Attributes
In her professional capacity, Suzanne Young is recognized for her reliability and dependability. She thrives in high-pressure environments, which is essential in the gaming industry. Young is also receptive to change, allowing her to adapt to evolving industry standards and practices. Her problem-solving skills contribute to her effectiveness in managing compliance and fostering honest interactions within her teams.