Timo Borastero
About Timo Borastero
Timo Borastero is a Senior Customer Service Agent at Entain, where he has worked since 2021 in Gibraltar. He holds a BA Hons in Media, Communications, and Cultures from Leeds Beckett University, which he completed in 2020.
Work at Entain
Timo Borastero has been employed at Entain as a Senior Customer Service Agent since 2021. His role involves providing support and assistance to customers, ensuring their inquiries are addressed effectively. He operates from the company's office in Gibraltar, contributing to the overall customer experience and satisfaction.
Education and Expertise
Timo Borastero studied at Leeds Beckett University from 2017 to 2020, where he earned a BA Hons in Media, Communications, and Cultures. He achieved Upper Second Class Honours, indicating a strong understanding of media and communication theories, which may enhance his skills in customer service and engagement.
Background
Timo Borastero's academic background in media and communications provides a foundation for his current role in customer service. His education has equipped him with relevant knowledge and skills that are applicable in a customer-focused environment, particularly in understanding customer needs and effective communication.
Professional Experience
Since joining Entain in 2021, Timo Borastero has accumulated three years of experience in customer service. His position as a Senior Customer Service Agent reflects his ability to handle complex customer inquiries and contribute to the team's overall performance in delivering quality service.