Uma Chaliki
About Uma Chaliki
Uma Chaliki is a Customer Service Manager at Entain in London, United Kingdom, where she has worked since 2021. She holds a Master's degree in Business Administration and has a strong background in software development and DevOps.
Work at Entain
Uma Chaliki has been serving as the Customer Service Manager at Entain since 2021. Located in London, United Kingdom, she has accumulated three years of experience in this role. Her responsibilities include overseeing customer service operations and ensuring high standards of service delivery.
Education and Expertise
Uma Chaliki holds a Master's degree in Business Administration with Professional Placement from the University of Central Lancashire, where she studied from 2021 to 2023. Prior to this, she completed her Bachelor's degree in Computer Science and Engineering at Jawaharlal Nehru Technological University, Kakinada, from 2010 to 2014. She also obtained a Master's degree in Computer Science and Engineering from the same university, studying from 2015 to 2016. Her expertise includes designing and developing advanced applications for the Android platform.
Background
Before joining Entain, Uma Chaliki worked as a DevOps Engineer at Versatile Mobitech Pvt Ltd in Hyderabad, Telangana, India, from 2018 to 2020. In this role, she gained experience in both Windows and Linux environments, contributing to DevOps development. Her background also includes unit-testing code for robustness and developing Java-based components and interfaces.
Technical Skills
Uma Chaliki possesses strong skills in monitoring and logging infrastructure, which are essential for maintaining system reliability. Her experience includes creating user information solutions and ensuring the usability and general reliability of applications. She has a solid foundation in unit-testing, focusing on edge cases and overall code robustness.