Dwayne Grant, Pmp
About Dwayne Grant, Pmp
Dwayne Grant is the Vice President of Operations at Entelo, where he has worked since 2021. He has extensive experience in SaaS organizations, specializing in policy compliance, change management, and customer satisfaction.
Current Role at Entelo
Dwayne Grant serves as the Vice President of Operations at Entelo, a position he has held since 2021. In this role, he focuses on driving vision execution and enhancing organizational operating capabilities. His responsibilities include overseeing operational strategies that support growth and retention within the company. Grant's leadership is integral to the development of efficient systems aimed at surpassing customer satisfaction goals.
Previous Experience at Jobvite
Dwayne Grant worked at Jobvite from 2015 to 2021, where he held multiple positions, including Director of Enterprise Professional Services and Senior Director of Customer Success. During his six years at Jobvite, he contributed to the company's professional services and customer success initiatives, focusing on policy compliance and change management.
Professional Background in SaaS
Grant has extensive experience in the Software as a Service (SaaS) sector, specializing in policy compliance and change management. His background includes roles at Oracle as a Project Manager and Emptoris as an Engagement Manager. He also served as Implementation Manager at Beeline, where he developed skills in relationship management and training within professional services.
Education and Professional Development
Dwayne Grant earned his Master's degree from Keller Graduate School of Management of DeVry University, completing his studies from 2003 to 2004. He furthered his education by participating in the Advanced Management Program at K1 Investment Management in 2020. This combination of formal education and ongoing professional development has equipped him with the knowledge and skills necessary for his roles in operations and management.