Loni Spratt
About Loni Spratt
Loni Spratt serves as the Senior Director of Customer Success at Entelo, where she has worked since 2013. She has a background in education and consulting, having previously held roles at The Princeton Review and JLQuest Consulting.
Work at Entelo
Loni Spratt has been with Entelo since 2013, initially serving as a Director of Customer Success. In 2016, she advanced to the role of Senior Director of Customer Success. Her responsibilities include overseeing customer relations and ensuring successful client engagement. Spratt's role also encompasses her position as a recruiter evangelist, where she promotes best practices in recruitment and customer success strategies.
Previous Experience
Before joining Entelo, Loni Spratt worked at The Princeton Review from 2004 to 2009. In her role as an Educational Consultant and Instructor, she focused on customer relations within the Los Angeles area. Additionally, she owned and operated JLQuest Consulting from 2008 to 2013, where she served as an Account Executive, managing client accounts and providing consulting services in San Francisco.
Education and Expertise
Loni Spratt earned her Bachelor of Science degree from the University of Southern California, studying at the Marshall School of Business from 2001 to 2004. Her educational background provides her with a solid foundation in business principles, which she applies in her current role in customer success. She also attended Ruben S. Ayala High School, completing her studies there from 1999 to 2001.
Co-Founder and Advisor at Intellitalent
In addition to her role at Entelo, Loni Spratt is a co-founder and advisor at Intellitalent, a position she has held since 2012. Her involvement in this venture reflects her commitment to enhancing talent acquisition and customer success practices. This role complements her extensive experience in customer relations and recruitment.