Neda Aleksievska
About Neda Aleksievska
Neda Aleksievska is a Senior Account Manager and Customer Success Manager currently working at Rival in Belgrade, Serbia. She has a background in French Language and Literature from the University of Belgrade and has held various roles in customer success and account management across multiple companies since 2015.
Work at Entelo
Neda Aleksievska has held multiple roles at Entelo, contributing to the company's customer success initiatives. She began her tenure as an Account Manager/Customer Success Manager in 2020, serving for one year. In 2021, she transitioned to the role of Senior Account Manager/Customer Success Manager, where she has been working for three years. Her responsibilities include identifying new features, products, and service offerings to enhance client value.
Current Role at Rival
Since 2022, Neda Aleksievska has been employed as a Senior Customer Success Manager at Rival in Belgrade, Serbia. In this position, she focuses on promoting client-to-client interaction and enhancing referral channels through the company's client community and social networks. She collaborates with various teams to define client satisfaction and identify growth opportunities.
Education and Expertise
Neda Aleksievska studied at the University of Belgrade, where she earned a degree in French Language and Literature. Prior to this, she attended the Third Belgrade Grammar School, specializing in Natural Sciences and Mathematics. Her educational background supports her roles in customer success and account management.
Previous Work Experience
Before her current roles, Neda Aleksievska worked at Shyft in various capacities, including Customer Experience Representative, Key Account Manager, and Account Manager from 2016 to 2020. Additionally, she served as a Professor of Serbian as a Foreign Language at Vlatacom d.o.o. in 2015. Her diverse experience has equipped her with skills in customer relations and account management.