Jeff Rozak, Shrm Cp
About Jeff Rozak, Shrm Cp
Jeff Rozak is the Director of Human Resources at Entertainment Technology Partners, where he has worked since 2022. He has extensive experience in human resources, having held various roles at Universal Orlando and Best Buy, and he focuses on transforming HR into a guest services function.
Current Role at Entertainment Technology Partners
Jeff Rozak serves as the Director of Human Resources at Entertainment Technology Partners, a position he has held since 2022. In this role, he focuses on transforming the Human Resources function into a guest services model for the workplace. He has also implemented and served as the system administrator for the Human Resources Information System (HRIS) at the company.
Previous Experience at Entertainment Technology Partners
Prior to his current role, Jeff Rozak held several positions at Entertainment Technology Partners. He worked as a Senior Human Resources Manager from 2021 to 2022 and as a Human Resources Manager from 2019 to 2021. Additionally, he served as a Human Resources Generalist from 2013 to 2018. His experience in these roles includes overseeing HR functions and contributing to the company's culture assimilation during mergers and acquisitions.
Experience at Universal Orlando
Jeff Rozak has a background in attractions operations at Universal Orlando, where he worked from 2009 to 2013. His roles included Trainer-Attractions Operations, Relief Team Leader-Attractions Operations, and Status Team Leader-Attractions Operations. His experience at Universal Orlando provided him with insights into team management and operational efficiency in a high-traffic environment.
Customer Service Background
Before entering the field of Human Resources, Jeff Rozak gained customer service experience at Best Buy and Stop & Shop. He worked as a Customer Service Representative at Best Buy from 2006 to 2008 and as a Customer Service Front End Supervisor at Stop & Shop from 2004 to 2008. These roles helped him develop strong communication and leadership skills.
Education and Qualifications
Jeff Rozak studied at the University of Central Florida, where he earned a Bachelor of Science (B.S.) in Business Administration and Management with a focus on Human Resources. His educational background supports his expertise in managing human resources functions and strategic HR initiatives.