Alejandro Calderon
About Alejandro Calderon
Alejandro Calderon is a Fraud and Payments Analyst at Envato, where he has worked since 2021 in Guadalajara, Mexico. He has a diverse background in customer service and medical interpretation, with previous roles at companies such as Alorica, Human Quality, and Teleperformance.
Work at Envato
Alejandro Calderon has been employed at Envato as a Fraud and Payments Analyst since 2021. In this role, he is responsible for analyzing and mitigating fraud risks associated with payment processes. Prior to this position, he worked as a Customer Support Specialist at Envato from 2020 to 2021, where he provided assistance to customers and resolved inquiries. His tenure at Envato spans three years, during which he has developed expertise in fraud investigation and payment systems.
Previous Employment Experience
Before joining Envato, Alejandro Calderon held various positions in customer service and support. He worked at Alorica as a Customer Service Representative for six months in 2015. He also served as a Medical Interpreter at Human Quality from 2016 to 2020, gaining four years of experience in communication within healthcare settings. Additionally, he worked as a Bilingual Customer Service Representative at Teleperformance from 2009 to 2010 and as a Customer Service Representative at TeleTech Mexico in 2008.
Education and Expertise
Alejandro Calderon studied at Universidad de Guadalajara, where he focused on Economics and achieved a degree in Environmental Management and Economics. His academic background provides a strong foundation for his work in fraud investigation and payments analysis. He demonstrates a keen interest in these areas, supported by his educational qualifications and professional experiences.
Skills and Competencies
Alejandro Calderon possesses strong skills in maintaining composure in stressful situations and managing multiple tasks effectively. His ability to adapt to changing environments and commitment to achieving business goals are notable aspects of his work ethic. He combines his academic knowledge with practical experience to navigate complex challenges in fraud and payment analysis.