Anastasia Battalova
About Anastasia Battalova
Anastasia Battalova is a Data and Insights Analyst in Customer Success at Envato, where she has worked since 2021. With over eight years of experience in various roles across multiple continents, she focuses on delivering excellent customer experiences and solving complex problems, while also advocating for diversity and women's empowerment.
Work at Envato
Anastasia Battalova currently serves as a Data and Insights Analyst in the Customer Success department at Envato, a position she has held since 2021. Prior to this role, she worked as a Project Coordinator in Customer Success from 2019 to 2021. Both positions are based in Melbourne, Australia. In her current role, she emphasizes the importance of technology and data analysis to enhance customer experiences and address complex challenges.
Previous Experience
Anastasia has accumulated over eight years of experience in various roles across multiple continents. She worked at Agoda as an Operations Innovation Manager for Agoda Homes from 2017 to 2018 in Bangkok, Thailand. Prior to that, she held multiple positions at CTS EVENTIM AG & Co. KGaA, including Operations Coordinator for the Sochi 2014 Winter Olympic Games and Operations Project Manager from 2014 to 2015 in Moscow, Russia. She also contributed to the Rio 2016 Summer Olympic Games as a Consultant in Ticketing and In-Venue Hospitality.
Education and Expertise
Anastasia completed her education at Practicum by Yandex, where she achieved a Data Analyst qualification from 2020 to 2021. She also holds a Specialist degree in Finance and Financial Management Services from Finance University under the Government of the Russian Federation, which she earned from 2007 to 2012. Her educational background supports her analytical skills and expertise in data-driven decision-making.
Mission and Professional Focus
Anastasia is dedicated to delivering exceptional customer experiences and solving complex problems in her professional endeavors. She has a strong focus on technology in her current role as a Data and Insights Analyst. Additionally, she is passionate about diversity and women’s empowerment, which significantly influences her professional mission and approach to her work.