Nadee Wotzko

Project Analyst (Customer Success) @ Envato

About Nadee Wotzko

Nadee Wotzko is a Project Analyst specializing in Customer Success at Envato, where she has worked since 2021. She has a background in various roles within customer success and project coordination, with previous positions at organizations such as IntelligenceBank and the Australian Institute of Management.

Work at Envato

Nadee Wotzko has been employed at Envato since 2019, initially serving as a Customer Success Project Coordinator. In 2021, she transitioned to the role of Project Analyst (Customer Success). Her work focuses on enhancing customer experiences and ensuring successful project outcomes within the organization. Nadee's tenure at Envato spans over five years, during which she has contributed to various initiatives aimed at improving customer satisfaction and operational efficiency.

Previous Experience in Customer Success

Before joining Envato, Nadee Wotzko worked as a Customer Success Manager at IntelligenceBank from 2017 to 2019. In this role, she was responsible for managing client relationships and ensuring that customers achieved their desired outcomes with the company's products. Prior to that, she held the position of Course Coordinator at the Australian Institute of Management from 2010 to 2012, where she coordinated educational programs in Melbourne, Victoria.

Ecommerce and Technical Support Background

Nadee's career includes experience in ecommerce and technical support. She worked as an Ecommerce Coordinator at Workwear Group for six months in 2014-2015, where she contributed to online retail operations. Earlier in her career, she served as Helpdesk and Technical Support at Telstra from 2003 to 2006, providing technical assistance to customers and resolving issues related to telecommunications services.

Education and Expertise

Nadee Wotzko holds a Bachelor of Arts (B.A.) in Legal Studies from La Trobe University. Additionally, she studied Information Technology at Swinburne University of Technology, where she earned a Diploma. Her educational background equips her with a blend of legal and technical knowledge, which supports her roles in project analysis and customer success.

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