Chad M. Glenn, Lssbb
About Chad M. Glenn, Lssbb
Chad M. Glenn is the Manager of Business Process Improvement at Envision Healthcare, where he has led significant process improvement initiatives resulting in substantial financial benefits. With a background in systems engineering and process improvement, he has contributed to various organizations in the Raleigh-Durham area since 2011.
Work at Envision Healthcare
Chad M. Glenn has served as the Manager of Business Process Improvement at Envision Healthcare since 2015. In this role, he has directed a company-wide process improvement initiative that involved over 100 employees across 27 emergency departments. This effort resulted in a financial benefit exceeding $10.5 million. Additionally, he designed and taught a curriculum for Envision’s ED Patient Flow Bootcamp, which led to annualized cost savings of over $1.6 million. He also integrated an ROI Calculator with a Demand-Capacity Management Staffing Tool, achieving estimated annual savings of over $5.2 million by reducing physician hours by 5% at 20% of client hospitals.
Previous Experience
Before joining Envision Healthcare, Chad M. Glenn held several positions in various organizations. He worked as a Business Process Manager at Integrity Construction Services LLC from 2011 to 2012. He also served as a Process Improvement Consultant at Duke University Health System for eight months in 2014 to 2015. Additionally, he was the Process Improvement Lead and Implementation Coordinator at Community Care of North Carolina during the same timeframe. His experience includes a role in the Systems Engineer Fellowship Program at Veterans Affairs Hospital from 2013 to 2014.
Education and Expertise
Chad M. Glenn holds a Bachelor of Science degree in History and Political Science from Union University, which he completed from 2002 to 2006. He furthered his education at North Carolina State University, where he studied Industrial and Systems Engineering with a Healthcare Certificate Option from 2012 to 2015. He also earned a Master's degree in Philosophy and Religious Studies from Southeastern Baptist Theological Seminary, completing his studies from 2006 to 2010. This diverse educational background supports his expertise in business process improvement and healthcare management.
Project Involvement
Chad M. Glenn participated in Project Horizon, where he facilitated Value Stream Mapping and Focus Groups. This initiative led to the implementation of Xerox technology, resulting in savings of over $14 million. His involvement in such significant projects highlights his capability in driving efficiency and cost savings within healthcare settings.