Jeannette T.
About Jeannette T.
Jeannette T. is a Business Intelligence Developer at Envision Healthcare, where she has worked since 2019. With a diverse background in business intelligence and data analysis, she has held various roles at companies such as Comcast Business and Kaiser Permanente.
Work at Envision Healthcare
Jeannette T. has been employed at Envision Healthcare as a Business Intelligence Developer since 2019. In this role, she focuses on developing management dashboards in ServiceNow to enhance IT process management. She has contributed to the establishment of efficiency, productivity, and conformance metrics based on ITIL 4 standards. Her work supports the organization's data-driven decision-making processes.
Previous Employment Experience
Prior to her current position, Jeannette T. worked in various roles related to business intelligence and operations. She served as a Business Intelligence Consultant at Comcast Business for four months in 2019. Before that, she was a Business Intelligence Analyst at Trace3 from 2016 to 2017. Jeannette also held positions as a Marketing Data Analyst at IHS and as a Business Operations Analyst at both Apex Systems and Kaiser Permanente, accumulating extensive experience in data analysis and operational support.
Education and Expertise
Jeannette T. studied Computer Graphics at Platt College-Los Angeles, where she achieved Technical Certification from 1990 to 1992. She also pursued studies in Computer Science at National University, although this program is currently on hold. Her educational background supports her expertise in business intelligence and data management.
Key Contributions and Projects
Throughout her career, Jeannette T. has played a significant role in various projects. She led the implementation of HIPAA compliance within internal service records, ensuring that the organization met necessary regulatory standards. Additionally, she facilitated the transition to a 'Work from Home' model by developing reporting and dashboards to manage new IT processes. Jeannette has also created executive reporting solutions in Tableau to support business decision-making.
Technical Skills and Tools
Jeannette T. possesses a range of technical skills relevant to her role as a Business Intelligence Developer. She is proficient in using ServiceNow for dashboard development and has experience with Tableau for creating executive reporting solutions. Her work with ITIL 4 standards showcases her understanding of best practices in IT service management.