John Smith
About John Smith
John Smith is a Desktop Support Technician II at Envision Healthcare in Phoenix, Arizona, with a background in system and network management. He has over a decade of experience in technical support roles across various companies.
Work at Envision Healthcare
John Smith has been employed at Envision Healthcare since 2021, serving as a Desktop Support Technician II. His role involves providing technical support and troubleshooting for desktop systems within the organization. Prior to his current position, he worked as a Desktop Support Technician I at Envision Healthcare from 2018 to 2021. His experience at Envision Healthcare spans a total of three years, contributing to the IT support team in Phoenix, Arizona.
Education and Expertise
John Smith completed his high school education at Memorial High School, earning his High School/Secondary Diplomas and Certificates from 1999 to 2002. He furthered his education at High-Tech Institute in Phoenix, where he studied System, Networking, and LAN/WAN Management, achieving an Associate of Science (AS) degree from 2002 to 2003. His educational background supports his technical skills in desktop support and systems management.
Previous Work Experience
Before joining Envision Healthcare, John Smith held various positions in the IT support field. He worked at Envision Physician Services as a Desktop Support Technician I from 2018 to 2020. His career also includes roles at Dish Network as an Advanced Technical Representative, and at Crexendo Business Solutions as an Implementation Specialist. Additionally, he served as a Senior Systems Executive at Cognizant and held positions at AT&T and Cable ONE, gaining extensive experience in technical support and customer service.
Career Progression
John Smith's career in IT support began at 2Wire, where he worked as a Second Tier Support representative from 2003 to 2007. He then transitioned to various roles, including Solutions Specialist at Cable ONE and Uverse Second Tier Support at AT&T. His experience spans over a decade, with a focus on desktop support and technical assistance, allowing him to develop a comprehensive skill set in the technology sector.