Maritza I Santiago
About Maritza I Santiago
Maritza I Santiago serves as a Kronos - Enterprise Support Analyst III at Envision Healthcare, where she has worked since 2018. With extensive experience in managing Kronos environments and a background in technology management, she plays a key role in supporting over 30,000 employees.
Work at Envision Healthcare
Maritza I Santiago has been employed at Envision Healthcare since 2018 as a Kronos - Enterprise Support Analyst III. In this role, she is responsible for maintaining Kronos environments that support over 30,000 employees. Her work includes building new pay rules, accruals, shift guarantees, employee groups, adjustment rules, and percent allocations for new physicians. She is also involved in the upcoming Kronos Dimension upgrade project, which aims to enhance the functionality and efficiency of the Kronos system.
Previous Experience in Kronos Support
Prior to her current position, Maritza worked at AT&T in various roles related to Kronos. From 2011 to 2012, she served as a Technical Business Analyst, focusing on Kronos systems. Following this, she held the position of Business Manager IT at AT&T from 2012 to 2018, where she continued to work with Kronos. Additionally, she worked as a Kronos Configurator for Dr Pepper Snapple Group from 2012 to 2013, and as a T and S Specialist at Interboro Systems Corporation from 2009 to 2011.
Education and Expertise
Maritza I Santiago earned her MBA in Technology Management from the University of Phoenix, completing her studies from 2007 to 2009. This educational background has equipped her with the necessary skills and knowledge to effectively manage and support complex Kronos systems in her professional roles.
Kronos Configuration and Management Skills
Maritza has extensive experience in configuring and managing Kronos systems. She is responsible for validating and running interfaces for new configurations to be sent to Oracle. Her expertise includes creating and modifying pay rules, accruals, and other critical components of the Kronos environment, ensuring that the systems operate efficiently and meet the needs of the organization.