Michelle Mitchell, Ccs P, Cpc
About Michelle Mitchell, Ccs P, Cpc
Michelle Mitchell is the Director of Physician Education and Compliance, Practice Improvement at Envision Healthcare, where she has worked since 2005. She has extensive experience in coding compliance and has successfully optimized electronic medical records systems and expanded revenue integrity programs.
Work at Envision Healthcare
Michelle Mitchell has served as the Director of Physician Education and Compliance, Practice Improvement at Envision Healthcare since 2005. In this role, she focuses on enhancing physician education and ensuring compliance within the organization. Her responsibilities include overseeing practice improvement initiatives and optimizing workflows to align with industry standards. Mitchell has played a significant role in the implementation of new Evaluation and Management (E&M) guidelines, which involved comprehensive reviews of documentation templates and charge capture workflows.
Previous Experience at NorthShore University HealthSystem
Prior to her tenure at Envision Healthcare, Michelle Mitchell worked at NorthShore University HealthSystem for 15 years, from 1990 to 2005. During her time there, she held the position of Coding Compliance, Provider Education Manager. In this capacity, she was responsible for managing coding compliance and providing education to healthcare providers, contributing to the overall efficiency and accuracy of the coding processes within the organization.
Education and Expertise
Michelle Mitchell studied at Oakton Community College, where she achieved a degree in Health/Health Care Administration/Management. Her educational background has equipped her with the knowledge and skills necessary to navigate the complexities of healthcare administration, compliance, and physician education. Mitchell holds certifications as a Certified Coding Specialist (CCS-P) and Certified Professional Coder (CPC), further demonstrating her expertise in coding and compliance.
Achievements in Revenue Integrity and EMR Optimization
In her current role, Michelle Mitchell has led the optimization of multiple electronic medical records (EMR) systems for a national provider group. This initiative aimed to standardize workflows across various regional billing offices and provider specialties. She has maintained documentation variance rates of less than 1% for over 25 assigned clients and expanded the Revenue Integrity program to monitor revenue and cash performance of newly acquired medical groups. Her efforts have established effective communication between the central business office and outsourced billing providers to address revenue performance gaps.
Leadership in Emergency Room Documentation
Michelle Mitchell directed one of the largest single hospital emergency rooms by volume of visits in the U.S. Under her leadership, the emergency room achieved a documentation variance rate of less than 0.5% and a non-billable rate of 0.1%. This performance resulted in gross revenues exceeding $1 million, showcasing her ability to implement effective documentation practices and enhance revenue generation in high-traffic healthcare settings.