Shaquanda Mc Fadden
About Shaquanda Mc Fadden
Shaquanda McFadden serves as the Director of Revenue Cycle at Envision Healthcare, where she has worked since 2020. With extensive experience in revenue cycle management, she previously held various roles at Envision Healthcare and Sutherland Healthcare Solutions, demonstrating a strong focus on process improvement and team management.
Work at Envision Healthcare
Shaquanda Mc Fadden has held multiple roles at Envision Healthcare since joining the organization. She currently serves as the Director of Revenue Cycle, a position she has held since 2020. Prior to this role, she was the Senior Revenue Cycle Manager from 2019 to 2020 and the Revenue Cycle Manager from 2016 to 2019. In her current role, she oversees the Revenue Cycle Accounts Receivable (AR) team, focusing on meeting Work In Progress, Collections, and Productivity Goals. She manages a large team of over 300 employees and 5 direct reports across Florida and 26 other states.
Previous Experience at Sutherland Healthcare Solutions
Before her tenure at Envision Healthcare, Shaquanda Mc Fadden worked at Sutherland Healthcare Solutions as the EMS Director of Operations from 2007 to 2015. During her eight years in this role, she was based in Coral Springs, Florida. Her experience at Sutherland contributed to her expertise in revenue cycle management and operational leadership.
Education and Expertise
Shaquanda Mc Fadden possesses extensive knowledge in revenue cycle management, operational efficiency, and team leadership. Her expertise includes developing quality audit and training processes to ensure high levels of account handling accuracy. She has also implemented a vendor management process utilizing the champion vs challenger model to enhance efficiency with offshore vendors.
Achievements in Process Improvement
In her roles, Shaquanda Mc Fadden has led the execution of high-priority process improvement opportunities aimed at waste reduction. Her initiatives focus on enhancing operational efficiency and improving the overall performance of the revenue cycle team.