Alberto Gomez
About Alberto Gomez
Alberto Gomez is a Senior Deployment Operations Engineer specializing in Video Infrastructure Operations at Facebook in Fremont, California. He has extensive experience in audio-visual technology and client management, having worked in various roles at companies such as Oracle, Cisco Systems, and Velodyne LiDAR.
Work at EOS IT Solutions
Alberto Gomez has been employed at EOS IT Solutions as a Senior Deployment Ops Engineer in the Video Infra Ops division at Facebook since 2018. In this role, he manages global relationships with clients and drives global standards and processes. He is responsible for overseeing the AV Specialty Escalation team on a global scale, ensuring effective communication and resolution of customer issues. His work involves utilizing various tools, including AutoCAD, Plan Grid, and Quip, to enhance operational efficiency.
Previous Experience at Oracle
Before joining EOS IT Solutions, Alberto Gomez worked at Oracle as a Corporate Audio Visual Technician from 2005 to 2010. During his five years in this position, he was responsible for managing audio-visual systems and supporting corporate events, contributing to the overall functionality of AV operations within the organization.
Background in Audio Visual Technology
Alberto Gomez has extensive experience in audio-visual technology, having worked at Cisco Systems as an Audio Visual Technician from 1996 to 2004. He also served as the Audio-Visual Engineer Director at Jones Lang LaSalle from 2010 to 2015. His roles involved ensuring the maintenance of AV hardware and software, as well as acting as the first point of escalation for customer issues, which required effective communication and problem-solving skills.
Education and Training
Alberto Gomez completed his education at Overfelt High School. His foundational education has supported his career in the technology and audio-visual fields, enabling him to develop the skills necessary for his various roles in the industry.
Current Role at Velodyne LiDAR, Inc.
In addition to his role at EOS IT Solutions, Alberto Gomez has been working at Velodyne LiDAR, Inc. as a Senior IT/AV Support Specialist since 2017. His responsibilities include maintaining hardware and software on a daily and monthly basis, further showcasing his expertise in audio-visual and IT support.