Cathal Fegan
About Cathal Fegan
Cathal Fegan is a Customer Service Representative at EOS IT Solutions, where he has worked since 2021. He previously served as a Telepresence Coordinator at the same company from 2019 to 2021.
Work at EOS IT Solutions
Cathal Fegan has been employed at EOS IT Solutions since 2021, serving as a Customer Service Representative. In this role, he is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Prior to this position, he worked at the same company as a Telepresence Coordinator from 2019 to 2021, where he managed telepresence systems and facilitated communication for clients.
Background
Cathal Fegan has a background in customer service and telepresence coordination. His experience at EOS IT Solutions spans multiple roles, allowing him to develop a comprehensive understanding of customer needs and technical support. This background has equipped him with the skills necessary to effectively assist clients and manage communication technologies.
Career Progression
Cathal Fegan's career at EOS IT Solutions reflects a progression from a Telepresence Coordinator to a Customer Service Representative. This transition demonstrates his ability to adapt to different roles within the organization and his commitment to supporting customer engagement and satisfaction.