Faisal Hussein
About Faisal Hussein
Faisal Hussein is an IT Technician at Meta, where he manages asset deployment and provides IT inductions for new employees. He holds a Bachelor of Science in Cyber Security and Computer Networking from London Metropolitan University and has experience in customer service and volunteer work.
Work at EOS IT Solutions
Faisal Hussein has been employed at EOS IT Solutions as an IT Tech for Meta since 2021. In this role, he is responsible for imaging and troubleshooting both Windows and Mac computers. He manages asset and inventory, ensuring the accurate deployment of laptops, desktops, phones, and monitors. Faisal also works with Meta's proprietary data entry system to maintain traceability and accuracy. His duties include monitoring, updating, and maintaining SRT/Task queues regularly, as well as ensuring that security updates are applied to all systems at Meta.
Education and Expertise
Faisal Hussein studied at London Metropolitan University, where he earned a Bachelor of Science (BS) degree in Cyber Security and Computer Networking from 2014 to 2018. His education provided him with a solid foundation in IT principles, cybersecurity measures, and networking protocols. This academic background supports his current responsibilities in IT at Meta and enhances his technical skills in managing various computer systems.
Background
Prior to his current role, Faisal Hussein worked at Waitrose & Partners in customer services from 2019 to 2021. He also volunteered at Oxfam in 2013 for five months in London, England. His diverse experiences in customer service and volunteer work have contributed to his skills in communication and teamwork, which are essential in his current IT position.
Achievements
Faisal Hussein has contributed to the onboarding process at Meta by providing IT inductions for new starters. His role involves ensuring that all new employees are equipped with the necessary technology and knowledge to begin their work effectively. His responsibilities in managing asset and inventory further demonstrate his capability in maintaining operational efficiency within the IT department.