John Llanes
About John Llanes
John Llanes is an AV/VC Tier 2 Technician at Facebook, currently working at EOS IT Management Solutions Ltd since 2019. He has a background in automotive engineering and computer programming, and he provides technical support for AV-related events and manages a large deployment of Cisco VC endpoints.
Current Role at EOS IT Management Solutions
John Llanes currently serves as an AV/VC Tier 2 Technician at EOS IT Management Solutions Ltd, where he has been employed since 2019. In this role, he provides on-site technical support for various AV and VC-related issues at Facebook. His responsibilities include managing the deployment of over 800 Cisco VC endpoints across multiple office locations in Fremont and Newark. He acts as the primary support person for Event Operations, assisting with live streaming events, product demonstrations, all-hands meetings, and press events.
Previous Experience at Milestone Technologies, Inc.
Before joining EOS IT Management Solutions, John Llanes worked at Milestone Technologies, Inc. as an AV/VC Technician at Facebook. He held this position from 2018 to 2019 for a duration of nine months in Menlo Park, CA. Additionally, he briefly worked as an AV/VC Technician Tier 2 at Facebook in 2019 for four months in the San Francisco Bay Area. His experience at Milestone Technologies involved providing technical support and overseeing installations.
Experience as Security Officer at Amazon Web Services
John Llanes worked as a Security Officer at Amazon Web Services through Securitas Security Services USA, Inc. from 2016 to 2018. During this two-year period in East Palo Alto, CA, he was responsible for maintaining security protocols and ensuring the safety of the premises.
Educational Background in Engineering and Technology
John Llanes studied Automotive Engineering Technology/Technician at the College of Southern Nevada from 2010 to 2012, completing a two-year program. He also attended Coding Dojo in 2018, where he focused on Computer Programming, Specific Applications for 11 months. Earlier, he graduated from Shadow Ridge High School, where he completed his General Education and earned a High School Diploma from 2003 to 2007.
Technical Skills and Responsibilities
In his current role, John Llanes provisions new AV/VC hardware, which includes tasks such as VLAN assignment, DHCP IP reservations, option key installation, and software upgrades. He acts as an on-site point person for new builds deployment project managers, supervising and signing off on VC new builds installations. His technical expertise supports the seamless operation of AV and VC systems within the organization.