Rebecca Cassidy
About Rebecca Cassidy
Rebecca Cassidy serves as the Internal Client Lead at EOS IT Solutions, a position she has held since 2021. She has a background in IT sales and customer service, with previous roles at EOS IT Solutions and Norbrook Laboratories Ltd.
Work at EOS IT Solutions
Rebecca Cassidy has been serving as the Internal Client Lead at EOS IT Solutions since 2021. In this role, she is responsible for managing internal client relationships and ensuring effective communication between departments. Her tenure at EOS IT Solutions spans three years, during which she has contributed to the company's operational efficiency and client satisfaction.
Previous Roles at EOS IT Solutions
Prior to her current position, Rebecca Cassidy worked at EOS IT Solutions as the IT Sales and Procurement Coordinator from 2018 to 2021. In this capacity, she focused on sales strategies and procurement processes, enhancing the company's ability to meet client needs and streamline operations. Her experience in this role laid the groundwork for her advancement to Internal Client Lead.
Experience at Norbrook Laboratories
Rebecca Cassidy worked as a Customer Service Executive at Norbrook Laboratories Ltd from 2016 to 2018. During her time there, she was involved in providing support to customers, addressing inquiries, and ensuring a high level of service. This role contributed to her skills in client management and service delivery.
Education and Expertise
Rebecca Cassidy completed her secondary education at Our Lady’s Grammar School in Newry from 2003 to 2008. She furthered her education at Southern Regional College in Newry, where she studied from 2011 to 2013. This educational background has equipped her with the foundational knowledge and skills necessary for her roles in client management and sales.